DBBL Mobile Banking Facility. Dutch-Bangla Bank Limited (DBBL) is Bangladesh’s most innovative and technologically advanced banking sector in Bangladesh. Dutch-Bangla Bank stands to give the most innovative and affordable banking products to Bangladesh. The present situation of Bangladesh Mobile Banking Facility is very essential because most of the people of Bangladesh are using a mobile phone, day by day are increases of the mobile user in Bangladesh.
At fast Dutch-Bangla Bank launched a mobile banking facility. The Digital of Bangladesh mobile banking facility of Dutch-Bangla Bank is very helpful for any person. DBBL Mobile Banking Facility is attractive to urban population area.“Dutch-Bangla Bank formally launched Mobile Banking Facility in partnership with Airtel Bangladesh Ltd. DBBL Mobile Banking Facility.
DBBL Mobile Banking Facility
What is DBBL Mobile Banking?
DBBL Mobile Banking is a Banking process without a bank branch that provides financial services to unbanked communities efficiently and at an affordable cost. To provide banking and financial services through mobile technology devices i.e. mobile phones called Mobile Banking.
Benefits of DBBL Mobile Banking
- Real-time online banking
- Available anytime, anywhere throughout the country
- It is convenient, affordable, and secure
- It is much more effective in developing savings habits
- It will make access to banking and advanced payment transactions at an affordable cost
- It is much safer, speedy, and safeguards against fraudulent transactions
What does DBBL Mobile Banking offer?
- Customer Registration
- Cash-i n (cash deposit)
- Cash-out (cash withdrawal)
- Foreign Remittance
- Salary Disbursement
- Person to Person Transfer (P2P)
- Mobile Top-up
- Balance Inquiry
Where to register?
Customers can register at any authorized agent point of DBBL who can display ‘DBBL Agent Certificate’ and ‘DBBL Mobile Banking Banner’.
How to register a DBBL mobile account?
- The customer fills up the KYC Form and submits it to the agent along with his/her photograph & National ID (NID)
- Agent goes to Customer Registration Menu from his/her mobile and inserts customer’s mobile number
- The customer receives an IVR call or USSD Flash menu and in reply, s/he gives a 4 -digit PIN number of his/her choice (please remember your PIN)
- A Mobile Account is created in the DBBL system which is his/her mobile number + one check digit
- The customer receives a confirmation SMS which contains his/her Mobile Account Number (please remember your check digit)
DBBL Mobile Banking Facility
Why PIN is required of DBBL?
The PIN is required to be inputted during cash withdrawal from an Agent Point of DBBL or DBBL Branch or DBBL ATM. PIN ensures the security of your money and protects fraudulent transactions.
Why PIN is strictly confidential to DBBL?
The PIN is the key for transactions of Mobile Banking. Only a correct match of PIN & Mobile Number can access the Mobile Account. The PIN is needed to verify the A/C owner by the system. If a PIN is disclosed, the respective account is at risk; therefore, the PIN should be handled very carefully.
DBBL Mobile Banking Facility
Why Check Digit of DBBL?
Mobile number is public and known to many people. Without knowing your check digit, none will be able to deposit money to your account, thus it helps to keep your mobile account confidential. On the other hand, a check digit eliminates typing errors, thus protects sending or depositing money to the wrong account.
Which Telco’s Mobile can be registered?
Customers having any mobile from any Mobile Operator can be registered for DBBL Mobile Banking at any nominated agent point of the bank.
What are the necessary documents for the registration of DBBL Mobile Banking?
- Duly filled in KYC form (Forms are available at the nominated agent point)
- Photograph of the account holder
- National ID or any other acceptable ID with a photograph
What is my Mobile Account number for DBBL Mobile Banking?
Your Mobile Account number is your mobile number with an additional check digit. For example, if your mobile number is 01233445566 and your check digit is 3, then your Mobile Account number will be012334455663.
What type of Mobile set is required for DBBL Mobile Banking Facility?
Any type of mobile set can be used for DBBL mobile banking.
How much initial deposit is required for DBBL mobile banking?
Customers can open a DBBL Mobile Account with an initial deposit of Taka 100/- (One hundred) only.
Can I deposit and withdraw money immediately after the registration of DBBL mobile banking?
You can deposit money immediately after registration. However, you can withdraw after your account is fully registered. The Bank officer verifies the information on the registration form (KYC form) and authorizes the account for full registration. Normally 1-2 working days are required for full registration. After your account is fully registered, you will get an SMS notification.
DBBL Mobile Banking Facility
How is DBBL Mobile Banking secured?
DBBL Mobile Banking is highly secured as it uses USSD or SMS+IVR as its communication channel. In the case of USSD, both the instructions and PIN are communicated using USSD while in the case of SMS+IVR, instructions are sent via SMS and PIN via IVR (voice channel), and both the USSD and IVR are secured for transmission of PIN.
The customer’s money is safe as none can withdraw his/her money without taking possession of the Mobile set, PIN, and Check digit together. None will be able to deposit unwanted money into a Mobile Account without knowing the check digit (although the mobile number is publicly known). DBBL Mobile Banking Facility.
Where to cash-in (cash deposit) of DBBL mobile banking?
Customers can cash in (deposit) at any authorized agent of DBBL or DBBL Branch.
How does it work of DBBL mobile banking?
- Customer hands over cash to the Agent
- The agent initiates the transaction from his/her mobile
- Agent issues a receipt to the customer
- The system sends an SMS to the customer’s mobile
- For security reasons, the customer needs to check the sending number of SMS and the amount. SMS will be sent from 16216 or 01190016216. If the amount of money is not correct or the SMS is sent from a different number, then it wouldn’t be considered as correct
DBBL Mobile Banking Facility
Where to cash -out (cash withdrawal) from DBBL mobile banking?
Customers can cash-out (withdraw) at any authorized agent point of DBBL or DBBL Branch.
How will you withdraw money from Agent Point of DBBL mobile banking?
- The customer asks the Agent for withdrawal of an amount from his/her Mobile Account
- The agent initiates the transaction from his/her mobile
- DBBL system sends the USSD Flash menu to the customer’s mobile (or IVR Call): “Welcome to Dutch Bangla Bank. You are going to withdraw Tk.XXX from your account. If you want to continue enter your 4-digit pin or if not cancel the call.
- Customer enters his/her PIN
- The system sends an SMS to the customer’s mobile
- Agent hands over money to the customer
How to withdraw money from the ATM of DBBL?
- Customers press the “Mobile Banking” button at ATM
- Customer enters his/her 12-digit account number at ATM
- Customer enters his/her PIN number & amount at ATM.
- Customers receive a USSD Flash message or IVR call-in/her mobile from the DBBL system where customers will be requested to enter/her PIN number.
- Customer enters his/her PIN number through his/her mobile
- ATM will dispense the money to the customer
DBBL Mobile Banking Facility
DBBL Mobile Banking is highly secured in Bangladesh. Under this initiative, Airtel subscribers will enjoy mobile banking facilities of services of Dutch-Bangla Bank such as cash-in, cash-out, remittance collection, salary disbursement, mobile top-up facility, and person-to-person money transfer using DBBL mobile banking account. Dutch-Bangla Bank is proud to be associated with helping Bangladesh as well as being a leader in the country’s banking sector. DBBL Mobile Banking Facility is very popular in Bangladesh.
